Your whole IT function, on a monthly retainer.
We are built for companies of 10 to 50 people who have outgrown DIY IT and freelance support. We run all of it — the core services below, as one accountable operation, and everything else IT besides.
Whole IT function, one retainerManaged IT support →
Named-engineer day-to-day support, monitoring and load-shedding continuity.
- Named engineer per account, four-hour written response
- Proactive monitoring and patch management
- Load-shedding continuity — UPS, failover, WFH triggers
Cybersecurity →
Endpoint protection, email security, monitoring and staff training.
- Endpoint detection & response across every device
- Email security, MFA and DNS filtering
- Security-awareness training and phishing tests
Cloud setup →
Microsoft 365 and Google Workspace, migrated and secured properly.
- Microsoft 365 / Google Workspace migration & admin
- Dual-WAN failover — fibre primary, LTE backup
- Tested cloud backups that survive load-shedding
Backup & recovery →
Tested backups and fast recovery from data loss or ransomware.
- Automated backups across devices, servers and cloud
- Quarterly test restores — we prove it works
- Ransomware recovery and a written recovery plan
Network & connectivity →
Office networks, Wi-Fi, firewalls and resilient internet.
- Office network, Wi-Fi and structured cabling, done right
- Business firewalls and segmented, secured access
- Resilient internet — fibre primary, LTE failover
POPIA compliance →
Compliance as controls, not paperwork — built in from day one.
- Access management, least-privilege, fast leaver process
- MFA enforced and full-disk encryption by policy
- Breach-response readiness, written before you need it
One team for all of it — every promise in writing.
If it plugs in, we handle it.
The three above are where we go deepest. But we run the whole IT function — so you have one number for all of it, not a different vendor for every problem.
- Laptops, desktops & hardware procurement
- Office networks, Wi-Fi & firewalls
- Email, domains & DNS
- New-starter setup & leaver offboarding
- Printers, peripherals & AV
- Software licensing & renewals
- Vendor & ISP management on your behalf
- Endpoint protection & device management
Not sure what you actually need?
That is what the audit is for. We walk your office, test what you have, and hand you a plain written priority list.
How we start.
No long sales cycle. A structured look at what you have, and a plain written answer.
Walk the office
We come on-site, map your critical load, and look at how your team actually works — not a generic checklist.
Run the audit
Network, backups, access, cloud, continuity. We test the things vendors usually only promise.
Written priority list
What is urgent, what can wait, and what you can do yourself. Then you decide. No pressure, no upsell.
Common questions.
Straight answers, the way we would give them on a first call.
Do you only do support, cloud and compliance?
No. Those are the three areas we go deepest in, but we run your whole IT function — hardware, networks, email, licensing, vendor management, device security and the rest. One number for all of it.
What is your response time?
A four-hour response window, Monday to Friday 08:00–17:00, in writing and reported against every month. Urgent issues over WhatsApp usually get a reply in minutes.
Are we locked into a long contract?
No. We work month-to-month. You stay because the service works, not because you signed away three years — which keeps the pressure on us, where it belongs.
Do you support remote and hybrid teams?
Yes. Doing cloud properly is our core strength — Microsoft 365 or Google Workspace, secured, with VPN, MFA and access that works wherever your team is.
What size company do you work with?
We are built for companies of roughly 10 to 50 people who have outgrown DIY IT and ad-hoc freelance support and need an accountable, in-house-grade operation.
Can you work with our existing hardware and vendors?
Yes. We take over what you already have, manage your ISP and software vendors on your behalf, and only recommend replacing something when the numbers genuinely justify it.
Send us your situation.
Tell us what your setup looks like today. We will tell you, plainly, what we would do about it.
Engineer-run · 4-hour written SLA · Month-to-month, no lock-in